Fireflies.ai: Overview, Features and What to Check
Fireflies.ai is an AI meeting assistant. It joins your online meetings, records them, turns the conversation into a searchable transcript and writes a summary with action items, so nobody has to type notes by hand.
Checked: · Facts are taken from the vendor's official website.
Visit Fireflies.ai (official website)
In more detail
Most teams adopt a meeting assistant to stop losing details after calls. With Fireflies.ai the usual routine is to connect a calendar, let the notetaker join scheduled meetings, and then use the transcript and summary as the record of what was agreed. Because transcripts are searchable, it becomes easier to find who promised what weeks later.
Before choosing it, think about who will see recordings and how long you want to keep them. Check how it handles consent notices, which integrations you actually need, and whether the plan you want includes them. Comparing it with other note-taking tools on a real meeting is the quickest way to judge accuracy.
At a glance
| Category | Meetings & Sales |
| Best for | Sales teams, recruiters, consultants and project managers who spend much of their day on calls and want a written record without taking notes. |
| Free option | Free way to try (per vendor) |
| Pricing | Changes over time; see the vendor's pricing page |
What it offers
- A notetaker bot that can join live or calendar-scheduled meetings, plus a Chrome extension and desktop and mobile apps
- Upload of existing audio or video files (MP3, MP4, WAV, M4A) for transcription
- AskFred, an AI assistant that answers questions about a meeting or searches across past ones
- Conversation analytics such as talk time, sentiment and custom topic trackers
- Integrations with tools like Salesforce, HubSpot, Asana, Trello, Slack and recruiting tools
How to get started
- Create an account on the Fireflies website and connect your calendar.
- Invite the notetaker to a meeting, or upload an existing recording.
- Open the transcript and summary afterwards, and ask questions about it.
Is it a good fit?
- You attend many calls and want searchable records.
- Your team uses a CRM and wants notes passed on to it.
- You rarely hold meetings, where manual notes are enough.
- Your organization bans recording tools on calls.
Check the latest plans, features and trial terms on the official website.
Visit Fireflies.ai (official website)Things to check before you buy
- The vendor offers a free way to try it and paid plans; check the current pricing page before you decide.
- The vendor states it supports SOC 2 Type II, GDPR and HIPAA requirements. Confirm these details with them if compliance matters to you.
- Always tell meeting participants when a call is being recorded.
Visit the official Fireflies.ai website. Details can change, so confirm everything there.
Visit Fireflies.ai (official website)Frequently asked questions
Does it record every meeting automatically?
Per the vendor, the notetaker can join calendar meetings or you can add it to a live meeting. Check the settings to control which meetings it joins.
Can I upload old recordings?
Yes, the vendor lists support for MP3, MP4, WAV and M4A files.
Is it safe for sensitive calls?
The vendor says it supports SOC 2 Type II, GDPR and HIPAA requirements. Ask them for documents before using it with regulated data.